Shipping policy
Shipping Policy
All American Sentinel products are made to order. This allows us to maintain quality while reducing waste and excess inventory.
Order Processing
Orders typically process within 2–5 business days before shipment. Processing times may be slightly longer during holidays or high demand periods.
Shipping Time
Estimated delivery after processing:
United States:
3–7 business days
Total estimated delivery time:
5–12 business days
Please note these are estimates and not guaranteed delivery dates.
Shipping Rates
Shipping costs are calculated at checkout based on destination and product weight.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Incorrect Address Disclaimer
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping charges to resend.
Lost or Delayed Packages
American Sentinel is not responsible for shipping delays caused by carriers, weather, or circumstances outside our control. If your order appears lost, please contact us and we will assist in filing a carrier investigation.
Damaged or Incorrect Orders
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos so we can arrange a replacement.
Contact:
support@americansentinelco.com